Terms & conditions

1. Introduction

1.1 This Security Policy outlines the security measures implemented by Seven Stars Spirit ("we," "us," or "our") to protect the confidentiality, integrity, and availability of user and transaction data on our e-commerce website built on Webflow.

2. Data Encryption

2.1 All sensitive information transmitted between the user's browser and our servers is encrypted using industry-standard Secure Socket Layer (SSL) technology.

3. Payment Processing

3.1 We utilize PayPal, a reputable and secure third-party payment processor, to handle all financial transactions.

3.2 PayPal is responsible for securely processing payment information. Please refer to PayPal's Security Policy for details on how they secure your payment data.

4. Shipping

4.1 Shipping is handled by Seven Stars Spirit, based in Thailand.

4.2 Shipping cost is calculated at $30 USD per kilogram.

4.3 Additional duties and/or import costs may apply based on the policies of the destination country. Users are responsible for checking and understanding these additional costs.

5. Tax

5.1 A 10% tax will be applied to every transaction.

6. User Authentication

6.1 We implement robust user authentication mechanisms to ensure that only authorized users have access to their accounts.

6.2 Users are encouraged to create strong, unique passwords, and multi-factor authentication is supported for enhanced security.

7. Server Security

7.1 Our web servers are regularly updated with the latest security patches and follow best practices for server hardening.

7.2 Regular security audits and vulnerability assessments are conducted to identify and address potential security risks.

8. Data Storage and Retention

8.1 User data is stored in a secure and controlled environment.

8.2 We adhere to data retention policies to ensure that user data is retained only for the necessary duration and is securely disposed of when no longer required.

9. Third-Party Integrations

9.1 We carefully vet and select third-party integrations, including PayPal and Seven Stars Spirit, to ensure they meet our security standards.

9.2 Users are encouraged to review the security policies of any third-party services connected to their accounts.

10. Reporting Security Concerns

10.1 Users are encouraged to report any security concerns or incidents promptly to contact@kratomnature.com.

10.2 We will promptly investigate and address reported security issues.

11. Compliance with Applicable Laws

11.1 We are committed to complying with all relevant data protection, privacy laws, and international shipping regulations.

11.2 This Security Policy may be updated to reflect changes in legal and regulatory requirements.

12. Contact Information

If you have any questions or concerns regarding this Security Policy, please contact us at contact@kratomnature.com.